JOB TITLE: SERVER

DEPARTMENT: RESIDENT SERVICES

REPORT TO: KITCHEN SUPERVISOR

FLSA STATUS: NON – EXEMPT

SUMMARY:  Under general supervision, the servers must interact with residents and ensure they have a great dining experience. Servers are responsible for positive resident interactions while serving residents in a friendly and efficient manner. At all times, servers are expected to be attentive to our residents needs and make them feel welcome, comfortable, important, and relaxed.

ESSENTIAL FUNCTIONS:

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Staying updated on current menu choices.
• Handles directing residents to their tables, presenting menu, and communication specific resident needs to the cook.
• Maintaining proper dining experience, delivering items, fulfilling resident’s needs, offering drinks, refilling glasses as requested.
• Performing basic cleaning tasks as required or directed by supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all residents warmly with an appropriate greeting.
• Adhere to appearance standards consistently.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Adheres to the policies and procedures of Our House Inc.
• Maintains strict confidentiality of client and personnel information
• Demonstrates a strong commitment to the mission and values of Our House Inc.
• Adheres to agency’s attendance standards

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Excellent organizational, communications and interpersonal skills required.
• Must have the ability to use good judgment and maintain strict confidentiality.
• Must have clean criminal background.
• May be exposed to infectious illness.
• May be exposed to aggressive residents.
• May be required to covers shifts other than regularly scheduled shift.
• May be subject to bending, reaching, kneeling, squatting, pushing, pulling, and lifting up to 50 pounds. 

Dignity Home Health Care

Summary:

Under limited supervision, the Healthcare Aide provides daily living services to clients of Dignity Home Health Care based on each client’s individualized needs. 

Essential Functions: The list that follows is not intended to be comprehensive; it is intended to provide a representative summary of the major duties and responsibilities.

• Provides emotional support by developing an age-appropriate relationship with the residents
• Aide residents in developing and maintaining daily living skills, encouraging independence, hygiene (i.e. bathing, toileting and dental care), appearance (i.e. care of clothing, laundry and appropriate dress)
• Passing medication morning, noon an evening, depending on resident needs 
• Adhering to resident’s rights, mandated reporting and incident requirements.
• Observing any changes in resident status/well-being and report immediately to supervisor and/or other individuals, as appropriate. 
• Demonstrating an understanding of procedures for all emergencies
• Collects and records data regarding resident services provided on a daily basis
• Performs any other duties necessary or related to the position, as assigned

Other Responsibilities:

• Adheres to the policies and procedures of the entire agency.
• Maintains strict confidentiality of resident and personnel information. 
• Demonstrates a strong commitment to the mission and values of the agency.
• Adheres to the agency’s attendance standards.

Minimum Qualifications: 

• Eighteen (18) years of age 
• High School Diploma or equivalent required. 
• Ability to work with others; cooperative and patient with caring nature 
• Ability to communicate and interact with resident, and staff maintaining the highest level of respect and service.
• Must be available to work evenings, weekends and holidays 
• Must be available to participate in orientation and on-the-job training 
• Ability to work independently and in a team environment 
• Dependable; demonstrated adequate writing skills and ability to work in stressful situations while maintaining calm therapeutic demeanor 
• Offer of employment contingent upon, applicant passing background check and pre-employment drug screen 

Environmental Factors/Physical Requirements:

• May be exposed to infectious illness.
• May be subject to aggressive residents.
• May be subject to bending, kneeling, squatting, standing, sitting, and lifting up to 50 pounds.

Employee Name:_____________________________ Employee Signature:__________________________

Dignity Home Health Care, LLC.

JOB TITLE: HOUSEKEEPING ATTENDANT

DEPARTMENT: Housekeeping

REPORT TO: Dignity Home Health Care Administrator

FLSA STATUS: NON – EXEMPT

SUMMARY:  Under general supervision, the housekeeping attendant promotes sanitary conditions which prevent the spread of infection and odors.  May be required to perform tasks which involve, exposure to blood, contamination, infectious materials, or bodily fluids.  The housekeeping attendant must follow the required procedures for handling, cleaning, disposing, or moving of objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids

ESSENTIAL FUNCTIONS:

• Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc.
• Operate various mechanized cleaning equipment, such as vacuums, polishers, carpet cleaners, etc.
• Maintain facility in a sanitary and infection-free condition through washing, cleaning, and replacement of equipment and furnishings.
• Requires working in damp, dusty and dirty areas.  Must clean up human waste and other body fluids, as required.
• Responsible for disposal of trash, waste, and other disposable materials.
• Damp dust furniture, light fixtures, window sills, etc.
• Empty trash containers in Residents Room
• Wet mop floors in all residents bathrooms daily.  Damp mop front entry way daily.
• Clean wash basins, mirrors, commodes, tubs, and showers daily
• Vacuum residents room and corridors daily.
• Check all vacant rooms as required.
• Clean all air vents.
• Report any needed repairs immediately.
• Clean windows in resident’s rooms.
• Use safety precautions in all housekeeping services.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Adheres to the policies and procedures of Dignity Home Health Care, LLC.
• Maintains strict confidentiality of client and personnel information
• Demonstrates a strong commitment to the mission and values of Dignity Home Health Care, LLC.
• Adheres to agency’s attendance standards

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High School Diploma or equivalent is required
• Excellent organizational, communications and interpersonal skills required.
• Must have the ability to use good judgment and maintain strict confidentiality.
• No felonies.
• May be exposed to infectious illness
• May be exposed to aggressive residents
• May be required to covers shifts other than regularly scheduled shift.
• May be subject to bending, reaching, kneeling, squatting, pushing, pulling, and lifting up to 50 pounds. 

_______________________________ ___________________

Employee Signature Date

Our House Inc.

JOB TITLE: COOK

DEPARTMENT: RESIDENT SERVICES

REPORT TO: KITCHEN SUPERVISOR

FLSA STATUS: NON – EXEMPT

SUMMARY:  Under general supervision, the cooks must interact with residents and ensure they have a great dining experience. Cooks are responsible for positive resident interactions while serving residents in a friendly and efficient manner. At all times, cooks are expected to be attentive to our residents needs and make them feel welcome, comfortable, important, and relaxed.  The cooks will also serve as a supervisor to the servers.

ESSENTIAL FUNCTIONS:

• Ensure meals are of a high quality, content and appetizingly presented, and that food safety guidelines are followed at all times.
• Liaise with Nursing Staff to ensure that residents dietary needs are being met at all times.
• In conjunction with the Kitchen Supervisor be responsible for ordering food.
• Supervise Kitchen Servers and ensure that they understand their duties, and perform them to a high standard.
• Ensure that the dining tables are laid correctly for meals and the dining room is clean at all times.
• Assist with the training of other kitchen staff.
• Ensure confidentiality is maintained at all times
• Ensure that the personal hygiene of all staff within the kitchen is of the highest standard
• Ensure that all areas of the kitchen including storage areas are kept meticulously clean and tidy.
• Ensure that food is stored and cooked in accordance with Environmental Health Regulations.
• Use and clean all equipment in accordance with manufacturer
• Report any faults with equipment to the maintenance department.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Adheres to the policies and procedures of Our House Inc.
• Maintains strict confidentiality of client and personnel information
• Demonstrates a strong commitment to the mission and values of Our House Inc.
• Adheres to agency’s attendance standards

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Excellent organizational, communications and interpersonal skills required.
• Must have the ability to use good judgment and maintain strict confidentiality.
• Must have clean criminal background.
• May be exposed to infectious illness.
• May be exposed to aggressive residents.
• May be required to covers shifts other than regularly scheduled shift.
• May be subject to bending, reaching, kneeling, squatting, pushing, pulling, and lifting up to 50 pounds. 

Staff Name:______________________________

Staff Signature:___________________________ Date:____________________

JOB TITLE: RECEPTIONIST

DEPARTMENT: OFFICE

REPORT TO: OFFICE ADMINISTRATOR

FLSA STATUS: NON – EXEMPT

ESSENTIAL FUNCTIONS:

• Greets visitors and provides assistance as needed.
• Answers and screens all telephone calls, takes messages and distributes them as necessary to the appropriate administrator
• Maintains guest, deliveries, emergency personnel, and all incoming and outgoing residents on a daily log.
• Copies, files, types, and assembles and distributes various forms and packets.
• Maintains and updates various forms, reports, directories, and databases for all departments.
• Sorts and distributes mail
• Takes care of bank deposits and check cashing
• Handles resident, family, and staff questions and concerns and escalates as necessary
• Performs other duties as assigned.
• Handle Petty Cash and Resident Loan Money
• Check daily calendar and notify residents of Medical appointments in the morning.

OTHER RESPONSIBILITIES:

• Adheres to the policies and procedures of Our House Inc.
• Maintains strict confidentiality of client and personnel information
• Demonstrates a strong commitment to the mission and values of Our House Inc.
• Adheres to agency’s attendance standards

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High School Diploma or equivalent is required
• Microsoft Office experience is required
• Must be available to work evenings, weekends, and holidays
• Excellent organizational, communications and interpersonal skills required.
• Must have the ability to use good judgment and maintain strict confidentiality
• No felonies
• May be subject to repetitive motion such as typing, data entry, and vision to monitor
• May be exposed to infectious illness
• May be exposed to aggressive residents
• May be required to covers shifts other than regularly scheduled shift.
• May be subject to bending, reaching, kneeling, squatting, pushing, pulling, and lifting up to 50 pounds. 

JOB TITLE: RESIDENT ASSISTANT

DEPARTMENT: RESIDENT SERVICES

REPORT TO: RESIDENT SERVICES ADMINISTRATOR

FLSA STATUS: NON – EXEMPT

SUMMARY:  Under general supervision, the Resident Assistant performs receptionist duties, provides clerical support, cleaning duties, participates in activities with residents, and helps in any way needed with all departments.  They are responsible for maintaining a welcoming and safe environment for all residents and guests.

ESSENTIAL FUNCTIONS:

• Greets visitors and provides assistance as needed.
• Answers and screens all telephone calls, takes messages and distributes them as necessary.
• Maintains a daily log of all incoming and outgoing guests, deliveries, emergency personnel, and residents
• Copies, files, types, and assembles and distributes various forms and packets.
• Maintains and updates various forms, reports, directories, and databases for all departments.
• Sorts and distributes mail
• Handles resident, family, and staff questions and concerns and escalates as necessary
• Performs other duties as assigned.
• Maintains cleanliness of living room. Entrance, front desk, and middle office
• During meals monitor and interact with residents while remaining visible.
• Initiate and participate in conversation and activities with residents.
• Transport residents as necessary.

OTHER RESPONSIBILITIES:

• Adheres to the policies and procedures of Our House Inc.
• Maintains strict confidentiality of client and personnel information
• Demonstrates a strong commitment to the mission and values of Our House Inc.
• Adheres to agency’s attendance standards

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High School Diploma or equivalent is required
• Microsoft Office experience is required
• Must be available to work evenings, weekends, and holidays
• Excellent organizational, communications and interpersonal skills required.
• Must have the ability to use good judgment and maintain strict confidentiality
• No felonies
• May be subject to repetitive motion such as typing, data entry, and vision to monitor
• May be exposed to infectious illness
• May be exposed to aggressive residents
• May be required to covers shifts other than regularly scheduled shift.
• May be subject to bending, reaching, kneeling, squatting, pushing, pulling, and lifting up to 50 pounds.